Guidde: Make Step-by-Step Guides Faster for Your Small Business

Guidde is a tool that helps you create step-by-step guides using generative AI. The company says it “magically creates stunning step-by-step GenAI guides 11× faster and lets AI do the explaining.” If you run a small business — whether you’re onboarding new hires, supporting customers, or documenting processes — Guidde promises to speed that work up and make the end result look polished without a big design or documentation team.

Who benefits most? Small teams with limited time: founders, HR folks, customer support reps, product people, and anyone who spends too much time explaining the same thing over and over. If your business needs clear, repeatable instructions — Guidde is built for that.

Create onboarding guides for new employees

First day jitters are real. Instead of juggling Slack messages and long emails, use Guidde to build a clean, step-by-step onboarding guide. Add screenshots or short clips, let the AI write plain-language steps, and include checklists new hires can tick off. Result: fewer questions from new employees, faster ramp-up, and less time spent repeating basics like “how to set up email” or “where to find templates.”

Quick tip: break onboarding into bite-sized modules (company tools, policies, team-specific tasks). That makes it easier to update just one module when things change.

Develop tutorials for product usage

If you sell a product — software, a gadget, or a service — product tutorials reduce friction and returns. Guidde can turn screen recordings or step lists into tidy tutorials that customers can follow. Use it to show how to set up features, customize settings, or get the most value from your product.

Practical idea: link a short guided tutorial to each feature in your help center. Customers prefer a five-minute tour to reading a long manual.

Generate customer support documentation

Support teams often get the same questions over and over. With Guidde, capture the steps to fix common issues and turn them into visual guides. Share those guides with customers or embed them into your helpdesk replies. That lowers ticket volume and makes responses faster and more consistent.

Practical tip: keep a “top 10 fixes” folder and update it quarterly. Small tweaks in wording can cut confusion a lot.

Produce training materials for software tools

Your team probably uses several apps — CRM, accounting, project management — and not everyone knows them well. Guidde helps produce training materials that show exactly where to click and what to enter. Trainers can make interactive checklists and screenshots so trainees don’t lose their place.

Training idea: create a short certification checklist for each tool. When employees finish, they sign off — and you can track who needs a refresher.

Facilitate knowledge sharing within teams

Knowledge lives in people’s heads. Guidde helps capture it before someone leaves or gets promoted. Turn a senior team member’s process into a shareable guide so the rest of the team can follow the steps later. This keeps work consistent and prevents “tribal knowledge” from disappearing.

Pro move: require a short guide for any repeatable task that takes more than 15 minutes. It pays back in fewer mistakes and less time teaching.

Pros and cons

• Pros:
  • Saves time by turning steps and recordings into guides quickly.
  • Makes instructions look polished without design skills.
  • Good for recurring tasks: onboarding, support, and training.
  • Helps keep team knowledge consistent and retrievable.
• Cons:
  • Might need edits for tone or company-specific language — AI isn’t perfect at context.
  • If your processes change often, guides still need manual updates.
  • Dependence on AI explanations can miss nuance that a human would add.

Conclusion

If your small business spends too much time writing the same how-tos, Guidde looks like a useful shortcut. It’s designed to take the busywork out of guide-making so your team can focus on real work. Try it for onboarding, support fixes, and tool training — start small, test one guide, and measure the time saved.

Ready to stop repeating yourself? Check Guidde’s website to see examples and sign-up options.