Lindy — Build AI agents and apps in minutes

Lindy is a no-fuss tool that turns plain English instructions into working AI agents and small apps. Tell it what you want — in regular words, not code — and it wires up the logic, workflows, and connections for you. That makes Lindy especially useful for small businesses that don’t have a full developer team but do have lots of repeatable tasks they’d like to automate.

Who benefits? If you run a local service, a small sales team, a tiny HR department, or a one-person operations shop, Lindy can help shave hours off repetitive work. Think of it as a friendly helper that builds simple tools for you while you get back to running the business.

Automate sales outreach tasks

Writing hundreds of personalized emails or following up with leads is tedious. Use Lindy to create an agent that:

• Pulls new leads from your CRM or spreadsheet.
• Personalizes a short outreach message using company or contact details.
• Schedules follow-up messages at smart intervals and logs activity back into your CRM.

Tip: Start by automating one sequence (e.g., the first follow-up). Keep messages short and human. Test on a small list first to check tone and deliverability.

Create booking platforms for services

If your business books appointments — consultations, repairs, classes — Lindy can stitch together a simple booking app:

• Let customers pick a service and available times.
• Connect to your Google Calendar or Outlook so double bookings don’t happen.
• Send automated confirmations and reminders by email or SMS.

Example: A dog groomer can set up a booking flow where customers choose the service, input pet details, and get a confirmation + 24-hour reminder — all without extra admin work.

Generate performance summaries for employees

Performance reviews don’t need to be a spreadsheet slog. Lindy can gather metrics from sales tools, time trackers, or project trackers and produce readable summaries:

• Collect weekly or monthly KPIs (sales closed, calls made, tickets resolved).
• Write short, plain-English summaries for managers to review.
• Highlight trends and suggest talking points for coaching sessions.

Tip: Keep the input sources limited at first (one or two systems). Validate the summaries for accuracy before sharing widely.

Develop customer support chatbots

Small teams often can’t staff support 24/7. Lindy can help you build a chatbot that handles common questions and hands off to a human when needed:

• Train the agent on your FAQs, return policies, and how-to guides.
• Set escalation triggers for complex queries (e.g., “refund” or “technical error”).
• Log transcripts and route them to the right person with context.

Practical note: Make sure customers always see an easy option to contact a real person — chatbots are helpers, not replacements for empathy.

Streamline repetitive tasks across business functions

Lindy shines at gluing small actions together. A few examples:

• Auto-generate invoices from completed jobs and email them to clients.
• Tag and sort incoming files or form responses into folders with consistent names.
• Convert form submissions into tasks in your project manager with due dates and assignees.

How to start: Map a single repetitive process in three steps, then describe it to Lindy. If it saves time, expand to similar processes.

Pros and cons

• Pros
  • Very fast: build agents and simple apps in minutes from plain English.
  • Low technical barrier: no heavy coding required, good for non-developers.
  • Flexible: useful across sales, booking, HR, support, and ops.
  • Good for small teams: reduces repetitive work and saves hours weekly.
• Cons
  • Not a replacement for a full engineering team — complex integrations may still need developers.
  • Quality depends on the clarity of instructions and the data you provide.
  • Like any automation, it needs monitoring — mistakes can scale fast if unchecked.

Conclusion: Lindy is a practical tool for small businesses that want to get stuff done faster without hiring a developer. It’s perfect for automating one-off workflows, building simple booking and support flows, or creating lightweight internal tools. Start small: map a single process that eats time, describe it clearly, and let Lindy build the first version. Tweak it, test it, and roll it out when you’re happy.

Ready to stop doing the boring stuff and let automation handle it? Try building one agent this week — even automating a single email or reminder can free up a surprising amount of time.